Privacy Policy

ChennaiCFO ("we", "us", "our") respects the confidentiality of the people and businesses we work with. Financial information is sensitive by nature, and we treat it that way. This policy explains what we collect through chennaicfo.com and in the course of providing our services, why we collect it, who we share it with, and the choices you have.

This policy is issued in line with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000 and the rules made under it. By using this website or engaging us, you agree to the practices described here.

1. Who we are

ChennaiCFO is a professional financial services firm based in Chennai, India, providing virtual CFO, accounting, compliance, advisory and related services. For the purposes of data protection law we act as the Data Fiduciary for the information described below.

• Address: 2B, II Floor, Gopi Nivas, New No.2, Padmanabhan Street, Kodambakkam, Chennai - 600024, Tamil Nadu, India
• Email: office@chennaicfo.com
• Phone: +91 9340000800

2. Information we collect

a. Information you give us

When you submit the enquiry form on this website, we collect your name, email address, mobile number, WhatsApp number, the subject you select and the message you write. When you call, email or message us on WhatsApp, we hold whatever you choose to tell us in that conversation.

b. Information we receive during an engagement

To deliver our services we may receive accounting records, bank statements, invoices, payroll data, tax and GST records, statutory registers, identity and address documents required for KYC, board and shareholder details, and other business or financial records belonging to you, your company, your employees or your counterparties. We ask only for what a given assignment requires.

c. Information collected automatically

Like most websites, our servers and analytics tools record technical information: your IP address, browser and device type, the pages you visit, the page that referred you and the date and time of your visit. The enquiry form also stores the IP address it was submitted from, as a record of the submission and to help us deal with spam and misuse. Cookies and similar technologies are covered in our Cookie Policy.

3. How we use your information

• To respond to your enquiry and discuss whether and how we can help.
• To provide the services you have engaged us for, and to prepare deliverables, reports and filings.
• To raise invoices, collect fees and maintain our own books of account.
• To meet our legal, regulatory and professional obligations, including record keeping, KYC and anti-money-laundering requirements, and responses to lawful requests from authorities.
• To send service-related communications such as deadline reminders, status updates and changes to our terms.
• To send newsletters or marketing material, where you have asked to receive them. You can opt out at any time.
• To keep the website secure, to prevent fraud and misuse, and to understand how the site is used so we can improve it.

4. The basis on which we process your data

We process personal data on the basis of the consent you give when you submit a form or engage us, and for the legitimate uses permitted by law, including performing the contract between us and complying with legal obligations. Where we rely on consent, you may withdraw it at any time by writing to office@chennaicfo.com. Withdrawing consent does not affect anything done before the withdrawal, and it may mean we can no longer provide part or all of a service.

5. Confidentiality of client information

Business and financial information you share with us during an engagement is treated as confidential. It is accessible only to the team members working on your assignment, it is not used for any purpose other than delivering that assignment, and it is not disclosed to any third party except as described in this policy or as you instruct.

6. When we share information

We do not sell your personal data. We share it only in these situations:

• Our team and associates: employees, contractors and professional associates who need it to work on your engagement, under confidentiality obligations.
• Service providers: hosting, email, accounting and communication providers that operate our systems on our behalf, and only for that purpose.
• Statutory and regulatory authorities: where a filing has to be made on your behalf, or where disclosure is required by law, court order or a lawful request from a government agency.
• Your other advisers: auditors, bankers, lawyers or consultants, where you ask us to share information with them.
• Business transfer: if our business is reorganised, merged or transferred, information may pass to the successor entity, which remains bound by this policy.

7. Retention

Enquiries that do not lead to an engagement are kept for up to three years, so that we have a record of the conversation if you come back to us. Client records are kept for as long as the engagement continues and afterwards for the period required by law — generally eight years for books of account and supporting records, and longer where a specific statute, assessment or dispute requires it. When a retention period ends, records are deleted or anonymised.

8. Security

We apply reasonable security practices to protect the information we hold: access is limited to people who need it, the website is served over an encrypted connection, systems are password protected, and paper records are kept in our office premises. No method of transmission or storage is completely secure, so while we work to protect your information we cannot guarantee absolute security. Please do not send passwords, full card numbers or banking credentials to us by email or WhatsApp.

9. Your rights

Subject to the conditions in applicable law, you may:

• ask for a summary of the personal data we hold about you and how it is processed;
• ask us to correct or complete inaccurate or incomplete data;
• ask us to erase data we no longer need for the purpose it was collected or to meet a legal obligation;
• withdraw a consent you have given;
• nominate another person to exercise these rights in the event of your death or incapacity; and
• raise a grievance about how we have handled your data.

Write to office@chennaicfo.com with the subject line "Data request". We may ask you to confirm your identity before we act, and we aim to respond within thirty days.

10. Children

Our services are meant for businesses and are not directed at children. We do not knowingly collect the personal data of anyone under eighteen. If you believe a child's data has reached us, tell us and we will delete it.

11. Links to other websites

This website links to sites we do not control, including government portals and social media. We are not responsible for their content or their privacy practices; read their policies before sharing information with them.

12. Transfers outside India

Some of the service providers we use may store or process data on servers located outside India. Where that happens, we take reasonable steps to see that the data continues to be protected to the standard described in this policy and that the transfer is permitted under applicable law.

13. Changes to this policy

We may update this policy as our services, systems or the law change. The revised version will be posted here with a new "last updated" date, and material changes will be brought to the notice of active clients.

14. Grievances and contact

For any question, concern or complaint about privacy, contact our Grievance Officer at office@chennaicfo.com or +91 9340000800, or write to us at 2B, II Floor, Gopi Nivas, New No.2, Padmanabhan Street, Kodambakkam, Chennai - 600024, Tamil Nadu, India. If you are not satisfied with our response, you may approach the Data Protection Board of India.

See also our Terms and Conditions, Cookie Policy and Disclaimer.